Loyalty, in the business context, is not a one way street. It has to work both ways for a sustainable relationship to grow and benefit both sides. Some of the most successful loyalty services focus on both company and its client to create a win-win situation. It is based on satisfaction of expectations. The Company …
Most Successful Loyalty Service for Both Clients and Companies Read More »
They are finding out about your items from showcase promotions, looking into your image via social media, and networking platforms agreeing to accept your email crusades to get the most recent item refreshes. That is the reason it\’s vital to outline how your business connects with clients over a few channels. Cross-channel Loyalty management includes …
Sworn Worthy Steps to Drive Cross-Channel Customer Loyalty Read More »
Every brand and business offering loyalty program knows that it takes long to see results. It is because it takes a while to organically earn customers’ trust and prove that the loyalty plans are worth their time and efforts. In most cases, it can be a gamble! The success of loyalty programs relies on vast …
Key Metrics for Successful Customer Loyalty Programs Read More »
Businesses in the healthcare sector and fitness industry incessantly deal with surprises.Customers or patients sign up and sign out of health care and fitness programs as per their preferences and priorities. The lack of assurance for customer loyalty and high cost of new customer acquisition is the ugly turn off for businesses which are striving …
Customer Loyalty Programs are a Must in Healthcare and Fitness Industries Read More »
“It is not the employer who pays the wages. Employers only handle money. It is the customer who pays the wages.”- Henry Ford The above quote is one of my favourites. It succinctly portrays what many businesses and start-ups are dependent on to achieve their long-term revenue generation and profitability goals. Customers are the revenue …
Four Simple Reasons for Brands to Offer Loyalty Programs Read More »
Everyone in the customer services industry is familiar with the quote, ‘Make a customer, not a sale’ by Katherine Barchetti. The strong emphasis on customer retention is a common motto of most successful businesses that have stretched far and beyond to gain customers. But their game simply doesn’t end at customer acquisition. It takes continuous …
A Marketer’s Guide to Achieving Customer Retention Read More »
Ever wondered why most customers stick to certain brands over experimenting with countless options that are available in the market?In marketing parlance, this tendency to repeatedly buy products or services from a brand is called brand loyalty. From a business standpoint, brand loyalty is the one the assures customer retention and sales generation in the …
What Every Business Should Know for Loyal Customer Base? Read More »
Customer Retention is something that defines the value of your business. It is as important as customer acquisition. Improving customer retention helps in strengthening the reputation of your business. Also, it builds a sense of trust amongst the customers. Here\’s the proof, 84% of the people are likely to get influenced by the recommendations of …
Why Small-Scale Business Needs To Focus On Customer Retention Read More »
You admit or not but yes, it is the fact that eCommerce industry is reshaping the retail world and inclining potential users to shop online often. But there are not a couple of eCommerce stores in competition with your business, in fact, there are hundreds of eCommerce stores across the web that are much more …
How Effective Loyalty Programs Are for eCommerce Industry Read More »
