Loyalty programs are becoming commonplace given the perception that customers expect such programs in the first place due to their exceptional benefits. 6 in 10 adults expect loyalty and rewards programs when they spend on any brand products. Loyal customers spend more than 67% than new customers, and it costs about sixteen times less to …
It is not easy to choose between new customer acquisition and customer retention strategies. What you are selling does influence which strategy to choose. For instance, if sellers sell durable refrigerators, the focus should be more on new customer acquisition because the same customer is not likely to buy again for a couple of years. …
Customer Retention or New Customer Acquisition in Loyalty Programs? Which is Better? Read More »
Every person wants to be valued and taken care of. This human tendency applies to the corporate where many businesses adopt different loyalty programs to attract customers. The customer loyalty program offers certain specific and distinguished plans to the old customers compared to the new customers. This makes the old customers feel valued and respected …
Top and Trusted Ways to Make Customers Love your Loyalty Programs Read More »
Brands take time to build, but highly competitive markets don’t grant time to any business. Thus, the stakes are high to perform exceptionally well in a small amount of time only. Therefore businesses take multiple steps to ensure brand promotions and brand awareness. One of the most effective steps includes customer loyalty programs that are …
How Can Brands Benefit With Excellent Customer Loyalty Program Experience? Read More »
A loyalty program only will succeed if it has engaging components. While you want to implement B2B loyalty programs for your trade partners, you should consider best practices to make your loyalty solution used by as many as possible channel partners. Wondering what the best practices to integrate loyalty program solutions are? Let\’s unleash the …
Loyalty Program Solution: Best Practices To Follow Read More »
Every business owner tries hard to keep their customers satisfied and happy. But, in today’s digital world the customer feedback spreads quicker than ever before especially if the customer is dissatisfied then they will post it on their social media platforms. The customers want to be in touch and get the services faster so it …
How Digital Customer Engagement Programs Can Help To Enhance Sales Revenues Read More »
The customer becomes loyal to a brand when they choose one company\’s offerings over others. When a customer is loyal to one company, they are not easily influenced by the price or availability of the same or similar products or services in the market. Instead, they would willingly pay more and ensure the same quality …
Here’s How to Influence Consumers Through Loyalty Programs? Read More »
In 2020 we heard so much about the e-commerce business is booming. We have even heard about the offline shops losing a lot of their business due to the current pandemic situation. But this is not the reality, both types of businesses have their challenges in retaining customers. Fortunately, we have our smartphones, which have …
Here’s How to Meet the Expectations of Customer Reality with a Loyalty App Read More »
In 2020 we heard so much about the e-commerce business is booming. We have even heard about the offline shops losing a lot of their business due to the current pandemic situation. But this is not the reality, both types of businesses have their challenges in retaining the customers. Fortunately, we have our smartphones, …
Here’s How to Meet the Expectations of Customer Reality with a Loyalty App Read More »
Retailers, especially those who rely on brick and mortar for most of their sales, face challenges due to the pandemic. Firms revised sales forecasts and re-shaped business strategies multiple times. Thankfully, businesses have started to rebound as people have slowly resumed their usual shopping activities. As per NetSuite’s data, consumers are spending on immediate goods …
Here’s How Retailers Can Strengthen Customer Loyalty And Realign Marketing Read More »
