Reasons To Build And Implement An Employee Loyalty Program
Author
Maulik Shah
Published on:
Sep 14, 2020
Table of Content
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There’s always a team consisting of hardworking, talented, and dedicated individuals behind every successful organization. Unfortunately, at times, the firm’s most dedicated workers can start feeling demotivated, and even the best-performing team can falter. Also, remember, dissatisfied employees, can result in a negative impact on profitability, and productivity.
Thus, keeping them motivated is crucial, and this is where the reward, recognition, and employee reward initiatives come into the picture.
What’s Employee Loyalty Program?
Employee loyalty is a feeling and belief amongst workers that the organization they work for and represent is the best option for their careers. They remain committed to the success of the company. Workers’ loyalty goes hand in hand with employee engagement and motivation.
One of the best alternatives to strengthen the bond between employer and employee is introducing an employee loyalty program. Such programs are inexpensive and can be implemented without business disruption. Here’s how such initiatives can prove to be beneficial for the organization.
Better Employee Retention Rates
A new generation of workers is replacing the older workforce in several countries. These individuals do not feel satisfied with paycheck alone and wish to work longer with companies that care about their development and growth. Firms often find it challenging to keep up with their demands and unique needs.
Studies have proved that several employees leave the organization after a few years if employers fail to offer them recognition and keep them engaged.
Loyalty programs offer recognition to the workforce. Everyone starts working harder and takes pride in their work. Firms that run such initiatives report a considerably lesser percentage of voluntary turnovers. Plus, employee retention also results in quality and consistent service to the consumers. A new height in operational excellence can be achieved with employees who wish to grow and develop their careers in the organization. On the other hand, if the human resource feels ignored, high voluntary turnover rates can take the organization several steps backwards.
From recruiting, and onboarding, to training, the company spends a considerable amount of resources on every team member. So, high attrition rates are a cause for concern. Fortunately, offering tailor-made employee loyalty programs combined with rewards and recognition can help in controlling attrition. The cost involved in implementation and personalization is considerably lower than the expenditure incurred during the hiring and training of new people.
Can help in developing a sense of belonging
Employees indulged in repetitive tasks start feeling disengaged after a couple of months. The phenomenon can lead to a productivity crisis for the organization.
Using peer-to-peer and manager-to-peer recognition programs can help in developing a sense of belonging. Individuals take enormous pride and accountability in the tasks that they manage. Employees develop a positive feeling about the management, and common pain points become far less significant issues for them.
Remember, high employee engagement level results in improved profitability for the firm.
Help in ensuring the workplace remains enjoyable
When the work environment is fast-paced, workers often feel pressure and stress. These factors can result in adversarial relationships between colleagues, and managing the same can be problematic.
In such situations, loyalty programs can prove to be a game-changer. It can turn the environment into a pleasant atmosphere, resulting in a cohesive workforce. Improving the relationship between associates and managers becomes easy when they are encouraged and praised for the efforts put into day-to-day work. Appreciation helps in building trust with higher-ups as well.
Remember, outstanding results can be obtained only if the workforce feels harmonious and unified at all times. Rewards and recognition and loyalty programs can help in keeping the flock together.
If the company leverages its efficiency in the right manner, it can improve results, reduce costs, and develop a superb reputation. On the other hand, failing to celebrate and recognize their achievements can open the door for your competitors to lure them.
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Promoting interdepartmental interactions
Coordination between multiple departments in an organization is crucial for creating the right business image. Introducing employee loyalty programs with compensation on a department or group basis can improve relations between different teams.
Timely appreciation ensures employees never feel frustrated
Workers may also feel frustrated due to rewards that are received in an untimely manner. Thus, a token of appreciation in the form of loyalty points after reaching project-related milestones can prove to be a motivational factor for them. Loyalty software can be programmed to keep statistical data for the workforce and help managers design strategies for appreciation. Employees can log-in and check their accumulated points instantly via web and mobile apps.
Impactful loyalty programs leave a long-lasting impression
Awards like family dinners, a weekend at an exotic destination, a smartphone, or direct-funds transfer in the account prove to be a lifesaver. With the right software, you can tailor rewards depending on your budget and organizational culture.
Fortunately, there are loyalty program software solutions that can make recommendations to ensure rewards that are desirable for employees. Personalizing rewards leaves a lasting impression. Team members would appreciate that their manager understands their preferences.
The staff would feel valued due to such an approach. It can influence people who are looking outside for opportunities to change their minds. Loyalty program software solutions have added transparency in such schemes that are also easy to implement.
If you need a solution that can analyze employee data and generate affordable and flexible loyalty programs, you should consider discussing your project needs with LoyaltyXpert.
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Maulik Shah
Our CEO and co-founder, brings a wealth of IT experience to LoyaltyXpert. He has been the driving force behind LoyaltyXpert’s success and has led with a top-notch mix of technology and innovation that matches market expectations. Maulik employs technology to solve real-world challenges and integrates it into sales and marketing.